Rules for Online Etiquette

Rules for online etiquette, or Netiquette, begin with being respectful of others while engaging in Information Technology Communication(ICT). According to Berk, as seen in his summary article of online etiquette, “Top 12 Be-Attitudes of Netiquette for Academians,” declares there are twelve rules for users to follow, although his focus is for those in Academia, he hopes all users will take heed to his warnings. These twelve rules include using appropriate language, grammar, and spelling. In addition, Berk warns users to be as brief as possible in email and other forms of communication, and to be cautious when communicating with colleagues.

Of these rules, I believe I have violated many, if not all, at one time or another. Fresh in my mind because it happened only a few weeks ago, is a text altercation between myself and a colleague. Stemming from a comment I made in a meeting earlier in the week, I made a comment to this person, and he did not receive the barb as I intended. Quickly, the anger spilled out over our phones while in a group message text. Needless to say, we were both at fault, and both embarrassed, as we had never intended those comments. We agreed it was harmful and fruitless to act as we did, particularly within the confines of the group text, where other colleagues could see our written reactions. I wrote things I most likely would have never said in person, and that troubled me. I learned from that experience.

Perhaps that was my worst example of me going beyond the bounds of acceptable and responsible communication over new media. Although I have been known to click on the “Reply All” button when intending a message for only one individual in the group. I was replying to a friend – or so I thought –  at work, and I wrote a few sentences about a colleague who I judged as being unfair. This person’s opinion was well known, and in the email I analyzed her opinion and debunked each one of her points. It was nothing earth shattering, and she was going to hear that information at some point in the future, however, I wish I had paid more attention to the “Reply/Reply All.” That led to an awkward moment, but thankfully, not much more than that.

I work in a school that values professional development – particularly for new teachers in years 1 – 5 teaching at the school. In these “formative” years, it is particularly important to address netiquette or online etiquette. These themes are addressed during a three-day training prior to the beginning of the school year. The Prep also has a program for Alumni, called the Alumni Service Corps. Some of the young men return to teach at the Prep. Many times these individuals are very intelligent, however, even the brightest of students need “polishing.” As these new teachers are fresh out of college, they begin a training program in August that lasts through the academic year. One of the first areas of content for Alumni Service Corps teachers is professional correspondence. I start with always using proper spelling, grammar, and most importantly uppercase letters. Many new professionals do not realize the importance of portraying a professional presence when connecting with students and parents in email. These Alumni teachers usually meet once every two weeks to discuss professional development topics.

Netiquette relates to “Digital Citizenship” through the simple, yet tremendously important idea of being responsible while online and corresponding through email. Being aware of one’s civic duty while online is an essential theme in digital citizenship. Also, using proper Netiquette is recognizing that the individual agrees to the social norms and participate in the civilized world of online communication. The three themes of Digital Citizenship, student learning, the student experience, and the student’s life beyond the school are areas to address and train students and new teachers in the “How to’s in online communication”.

References

Berk, R. A. (2011d). Top 12 be-attitudes of netiquette for academicians. Journal of Faculty

          Development, 25(3), 45-48.

Common Sense Media. (2011) Digital Literacy and Citizenship in the 21st Century. San

           Francisco. Retrieved from http://www.digitalcitizenship.net/

Malroy, R, Verock-O’Loughlin, R, Edwards, S., Woolf, B. (2016). Transforming Learning 

          with New Technologies (3rd ed). Boston, MA: Pearson.

Being a Digital Citizen

Being a Digital Citizen

What does it mean to be a “Digital citizen?”

We have all taken courses in Civics and Government in Middle and High School. I even taught that course for a few semesters. Hopefully, we learned a bit about the government, how it operates, the United States Constitution, and what it means to be a responsible person or member of society in America.Being a “Digital Citizen” could mean a number of different things. Mostly it is being a responsible person in the online community.

But what does “responsible” mean? Briefly, being responsible in any online pursuit means the ability to find and use technology in a competent manner, to critically assess any information found online, and being constantly vigilant to the consequences of our actions. (Common Sense Media 2009) In addition, as an adult online user and an educator, I have a responsibility to students and parents to train students in the elements of Digital Citizenship as seen in Malroy, Edwards, and Woolf, B. (2016).  

These elements center three(3) themes: student learning, the school environment, and the student’s life outside school. Providing for equitable access to an online experience that is open to an exchange of open ideas helps to define learning for the digital citizen. Ensuring a safe and secure school environment where rights and responsibilities are made clear for all users so that she/he may know the best practices to conduct oneself while online. And finally, student’s need to know how to practice responsible online skills because at the end of the day students leave the school and return home to where he or she may engage in online shopping or running a website. Students need to understand that all online actions must be ethical as consequences can result from not following regulations.

References

Common Sense Media. (2011) Digital Literacy and Citizenship in the 21st Century.           San Francisco. Retrieved from http://www.digitalcitizenship.net/

Malroy, R, Verock-O’Loughlin, R, Edwards, S., Woolf, B. (2016). Transforming        

          Learning with New Technologies (3rd ed). Boston, MA: Pearson.